15 common cultural differences that foreigners experience in Japanese offices
There are significant cultural differences between foreigners and Japanese people, so you may find yourself in situations where you feel a gap in the office scene. Depending on the situation, there are cases where a culture that is considered acceptable in your home country is considered taboo in Japan, so foreigners who want to work in Japan should familiarize themselves with Japanese culture in advance.In this article, we will introduce 15 common cultural differences that foreigners often experience in Japanese offices. If you are looking for a Japanese company that suits you, we recommend IT industry global company recruitment agency "G Talent".Common cultural differences that foreigners experience in Japanese offices 1: Always being greetingWhen you go to work in the morning and meet the other employees, you say “Ohayo gozaimasu” (Good morning), and when you leave work in the evening, you say “Shitsurei shimasu” (Excuse me) or “Osakini shitsurei shimasu” (Pardon me for leaving first), and Japanese people say greetings at every opportunity. Also, because there is a culture of saying “Konnichiwa” (Hello) or bowing even when you just pass someone in the hallway, to foreigners, it may seem like Japanese people are always being greeting.In particular, in Southeast Asian countries such as Thailand and Vietnam, there is no culture of greeting people in the first place, so many people from these countries feel that there is a big gap with the unique Japanese office culture of greeting people. However, because Japanese people also place importance on greetings when doing their work, if you want to work smoothly in Japan, you should also place importance on greetings.Reference: 外国人トラブル5選|文化や風習の違いで起こる/ミャンマー・ユニティCommon cultural differences that foreigners experience in Japanese offices 2: There is a lot of reporting, contacting and consultationWhen doing their work, Japanese people place importance on what is called reporting, contacting and consultation. This is because, when they report and contact, the entire company can grasp the content of each person's work and the progress of their work, and if they consult immediately when they don't understand something, they can carry on with their work smoothly without worrying unnecessarily.However, in foreign countries, there is no culture of reporting, contacting and consulting. In the United States in particular, there is a belief that “reporting and contacting your boss without a request is a bad thing that wastes your boss' time”, so many people probably don't do reporting, contacting and consulting.However, in Japan, people who do reporting, contacting and consulting are evaluated as “able to work” and “attentive”, so please contact your boss before doing anything, and don't forget to report after finishing your work. Also, if you have any questions, be proactive and consult with your boss.Reference: ここが知りたい米国税務・会計/LighthouseロサンゼルスCommon cultural differences that foreigners experience in Japanese offices 3: Never refusing workIn other countries, each employee has a clearly defined set of tasks to do, so they don't do one task while simultaneously working on another one.However, in Japanese offices, the boundaries between individuals' work are unclear, so there is a tendency to accept requests for other tasks without refusing them even when you are in the middle of something else. In Japan, not refusing a request for work is seen as a sign of excellence, so the fact that people are expected to multitask can be seen as a generation gap between Japan and other countries.Reference: 外国人労働者の文化と価値観の違いによるトラブルとは?具体例と対処法を解説。/RISE for BusinessCommon cultural differences that foreigners experience in Japanese offices 4: Disliking small talkMany foreigners communicate through small talk rather than greetings, but small talk at work can be seen by Japanese people as a sign that you are not concentrating on your work or are slacking off. For this reason, even if you are trying to be friendly, small talk at work is often not appreciated in Japanese offices.If you want to communicate smoothly in Japan, the best way is to have conversations during breaks and exchange greetings frequently.Reference: 日本のグローバル化やダイバーシティはなぜ進まないのか?その理由は日本人の国民性にあった!?/COWELLCommon cultural differences that foreigners experience in Japanese offices 5: There is an unspoken agreementIn Japan, there is a deeply-rooted culture of unspoken agreements, where you read the mood of the situation and judge the other person's feelings. For example, “You must not leave before your boss” and “You must not go against your boss's opinion” are unspoken rules in Japanese society.However, in other countries, there is a culture that is the opposite of Japan's, where you should honestly convey your thoughts to the other person, so the unique Japanese culture of reading the mood of the situation and refraining from speaking or acting may be one of the gaps that is difficult to understand.Common cultural differences that foreigners experience in Japanese offices 6: Don't make your own decisions, ask your bossIn other countries, especially in the US, employees are free to make their own decisions as long as they contribute to the company's success, and those who can make the best decisions for themselves are highly regarded. However, in Japan, it is common practice to consult with your boss or seek their judgment before starting work. If you make your own decisions, you will be negatively evaluated as “not being cooperative” or “self-centered”, so be careful.Reference: 絶対に仕事でやるべきアメリカ🇺🇸で学んだ5つのこと/noteCommon cultural differences that foreigners experience in Japanese offices 7: No tolerance for tardinessAs is well known around the world, Japanese people are extremely punctual. It may be hard to believe, but in Japan, even a one-minute tardiness is almost always unacceptable, so when working in Japan, be sure to be punctual.Incidentally, there is also an unspoken rule in Japan that it is considered late to arrive at work after the start of the working day. For this reason, even if the working day starts at 9:00, it is safer to arrive at work between 8:30 and 8:45.Reference: 「日本人って時間に厳しすぎない?」と面倒くさがられたら…/COURRIERCommon cultural differences that foreigners experience in Japanese offices 8: Lots of overtimeIn other countries, it is considered good to work efficiently within the hours, so when you see someone working overtime, you would evaluate them as someone who is not good at their job. However, in Japan, the more overtime you do, the more you are evaluated as someone who is working hard, and the more you leave on time, the more you are evaluated negatively as someone who is “insensitive for leaving before the boss” or “someone who is cold and doesn't help others with their work”.At present, there are reforms underway in Japan to change attitudes towards overtime work, but the reality is that there are still many companies that require their employees to work overtime. For this reason, foreigners who value efficiency and want to make the most of their private time will probably find that there are significant cultural differences in Japan, where the more time you spend on work, the higher your evaluation will be.Reference: 長時間労働の原因は何なのか?日本人の労働実態と問題点/RELO総務人事タイムズCommon cultural differences that foreigners experience in Japanese offices 9: The blurred line between work and private lifeIn Japan, it is common for people to have dinner or drinks after work or on their days off. This is because many people in Japanese offices think that after-work gatherings are an important time for communication.However, in other countries, people tend to place more importance on their private lives, so it is rare for people to spend time with their colleagues after work. Most people think that communication can be achieved through casual conversation during work, so the fact that there is no clear distinction between work and private life is also a major cultural difference that foreigners feel when they are in Japanese offices.Common cultural differences that foreigners experience in Japanese offices 10: Different food culturesBecause the food cultures of Japan and other countries differ greatly, problems are likely to occur in situations where all employees eat the same meal together, such as welcome and farewell parties. For example, in Japan, you don't often hear of cases where people can't eat certain foods for religious reasons, but in Islam, which is practiced in Asia, North Africa, and the Middle East, it is forbidden to eat pork or alcohol. In particular, with regard to pork, not only the meat but also seasonings such as bouillon and lard are off limits, so there are cases where people cannot eat even a single bite of the meal that is served.Also, while raw fish is used in a variety of dishes in Japan, there are many foreigners who do not like raw fish, so it is important to let them know in advance about the differences in food culture when a meal is being held.Reference: 宗教別・信念/東京都多言語メニュー作成支援ウェブサイトCommon cultural differences that foreigners experience in Japanese offices 11: Rarely firedIn other countries, it is common for employees who have not achieved results to be fired on the spot. However, in Japan, unless they have made a major mistake, employees are not fired.Therefore, from the perspective of foreigners who are used to a system based on ability, they may find it difficult to understand Japanese society, which continues to employ employees who are not performing well.Reference: 「働かないおじさん」を守る解雇規制 「割を食うのは次世代の若者だ」 弁護士が警鐘/弁護士ドットコムニュースCommon cultural differences that foreigners experience in Japanese offices 12: Focusing on the process rather than the resultIn foreign societies, as long as the results are good, the cost and time spent on the process are not questioned. However, in Japanese society, not only the results, but also the cost and time spent on the process are taken into account when evaluating people, so if you spend a lot of money on a budget or spend too much time on a single task, your evaluation is likely to suffer.For this reason, when working in Japan, you also need to focus on building a process that will help you achieve results.Reference: 日本人がアメリカの職場で感じた10の企業文化の違い/btraxCommon cultural differences that foreigners experience in Japanese offices 13: Many companies have a retirement allowance systemIn foreign countries, sudden dismissal and changing jobs is common, so companies almost never pay a retirement allowance when someone leaves. For this reason, foreigners use a defined contribution pension system to manage their assets.In Japan, on the other hand, a retirement allowance is paid by the company at the time of retirement, depending on the number of years of service, so the longer you work for one company, the greater the benefits at the time of retirement. This is another major cultural difference that foreigners may notice in Japanese offices.Common cultural differences that foreigners experience in Japanese offices 14: Hiring people with no experienceOverseas, people are hired based on their skills and creativity, so it is rare to hire people with no experience. However, Japanese offices tend to value people who will continue to work for a long time, rather than focusing on individual skills, so they will first hire people who will not disrupt the harmony of the company, even if they have no experience.In Japan, people think that “individual skills can be honed through training and other means”, so the fact that there is an environment that is easy for people with no experience to work in is a pleasant surprise.Common cultural differences that foreigners experience in Japanese offices 15: “I can do it” is not a definite statementIn Japan, if you say you can do something, you are expected to be able to do it 100% of the time, so you don't say you can do something unless you are 100% sure you can do it. On the other hand, in countries like the US, many people will say they can do a job even if there is only a 30-50% chance of success, and then work to achieve 100% results, so there is a gap in the meaning of the word “can do” between Japan and other countries.For this reason, when you are asked to do a job in Japan, it is better to only say that you can do a job if you can achieve 100% results, to avoid any problems.Reference: 真面目な日本人よりテキトーなイタリア人の方が「仕事がデキる」と断言できる理由/PRESIDENT onlineForeigners who want to work in Japan should be aware of the common cultural differences they will encounter in Japanese officesAs we have seen in this article, foreigners working in Japan will encounter cultural differences in various situations in Japanese offices. What is considered acceptable in their home country may be taboo in Japan, so it is important for foreigners who want to work in Japan to be aware of the cultural differences between Japan and their home country in advance.At global company recruitment agency “G Talent”, we provide total support for those who are worried about the gap between Japan and other countries, from job introductions to recommendations and selection advice for companies, and even salary and other benefits negotiations, so that you can work for a Japanese company with peace of mind. We have a track record of introducing engineers from over 70 countries to over 200 Japanese IT companies, so if you are a foreign IT engineer who wants to work in Japan, start by registering for free.












